Active listening
In a book written by David Servan Schreider entitled HEALING, stress, anxiety, depression without drugs or psychoanalysis.
This specialist has a method named affective communication: The Questions of ELF or QÉLFE . This approach can quickly grasp what returns the situation, to transform a casual conversation in a moment of intimacy and depth. It will be appreciated by professionals whose time is limited and must still show-notch communicator .
The method was developed by Marian Stuart , psychotherapist and Joseph Lieberman , psychiatrist. This mnemonic is a stunning efficiency. Once you possess it, it captures deplorable situations promptly and routed in a resolution.
Q: For question asks outset: What did he past? What happened?
Here we listen by interrupting the person with the least possible for about 3 minutes
.
É : For emotion, what emotion did you feel? How does did you feel about that?
Here the person may burst into tears, we must be willing to accept them. Listen here.
L: For the more difficult. What was the hardest for you in this situation ?
Here he is focusing the mind of the sufferer on the merits, in the heart of his
pain. This is only here that we may give momentum to face the reality
.
F: To address. After allowing the emotion to express themselves and taking advantage of the fact that
energy is concentrated on the main source of the problem. What you hear
cope with that? My role is simply to listen and support.
E : For Empathy. To conclude the interaction it is fashionable to express honestly what we felt was playing the other.
0 comments:
Post a Comment